The types of Personal Data we collect will depend upon your interactions with Buster. We may collect information directly from you when you use our Websites, attend our Events, or purchase or use our Products and Services. We may also collect information from trusted third-party sources and engage third-parties to collect Personal Data to assist us. The types of information we collect from you may include the following:
Contact Information. User credentials, name, employer, title, email address, physical address, phone number, and other contact information.
Payment and Billing Information. Financial information in connection with billing including, without limitation, billing information and shipping address.
Demographic Information. On occasion, Buster may collect demographic information, such as gender, race, ethnicity, veteran status, and age (where data is deemed “sensitive” under applicable data privacy laws, we will only process with your consent unless a recognized exception applies).
Event Information. Information related to your attendance at Events, including travel and contact information, scheduling information, food preferences or allergies and accessibility requests, and session ratings or other feedback.
Online Identifiers. Device and user identifiers, Internet protocol address or location data when you access the Website, Products, or Mobile Applications.
Device Information. Information relating to settings, attributes, identifiers, and interactions when you access the Website, Products, or Mobile Applications.
Search Queries. The search text submitted by Authorized Users of the Products when using our natural language processing functionality.
Predictive Search Setup. Upon purchase and subject to Customer choices, a Customer may have the opportunity to store limited, selected information via search suggestion indexing and search cache features provided in the Products.
Products Operations Data and Usage Data. Information from our software or systems comprising our Products and from Customer systems, applications, and devices that are used to access the Products.
Authentication and Access Information. Information that provides access to the Products, such as username, passwords, and device identifiers.
Diagnostic Information. Diagnostic information may be contained in log files, event files, and other trace and diagnostic files.
Third-Party Services Information. A Customer can choose to permit or restrict Third-Party Services for its Product(s) and Buster can receive Personal Data from such Third-Party Services.
Please note, Third-Party Services are typically software that integrate with our Product, and a Customer can permit its Authorized Users to enable and disable these integrations. Buster may also develop and offer extensions that connect the Products with a Third-Party Service. Once enabled, the provider of a Third-Party Service may share certain information with Buster. For example, if a cloud storage application you are using is enabled to permit files to be imported to a Product, that Product may host the username and email address of Authorized Users, along with additional information that the extension makes available to Buster to facilitate the integration.
Customers should check the privacy settings and notices in these Third-Party Services to understand what data may be disclosed to Buster. When a Third-Party Service is enabled, Buster is authorized to connect and access the information made available to Buster in accordance with our agreement with the provider of the Third-Party Service and any permission(s) granted by our Customer (including, by its Authorized User(s)). Examples of information which Buster may receive in this manner include whether you successfully created a new account or interacted with a third-party application in a way that is attributable to Buster usage activity.